Contact & FAQs

Journeys Counseling Ministry

Welcome to Journeys!

At Journeys Counseling Ministry, we believe counseling should address the whole person and be respectful of people’s faith. Our mission is to provide quality professional counseling to the community. If we can be of help, please give us a call. Our staff is here to support you on your journey.

Frequently Asked Questions (FAQs)

Yes! Currently there is no waiting list and sometimes appointments may be available the same week. Request an appointment today.

Our auto-response system will verify we have received your inquiry. A staff member will respond to all inquiries Monday through Thursday within a 24-hour period. If you call or email us on Friday, you can expect us to respond to you the following Monday.

Once we receive your information, Journeys will match your needs with an available therapist. Then one of our therapists will call you to discuss potential meeting times. If a meeting time cannot be found, your information will be passed on to another therapist.

Therapist Associates are available at $80 - $100/hour.
Licensed Therapists are available between $120 - $200/hour
As a non-profit Christian Counseling Center, we will not turn clients away. Please ask about our scholarship program.

In order to become a licensed counselor in the state of California, a Therapist must earn a Master's or Doctoral degree from an accredited university and complete 3,000 hours of post-degree supervised experience.

An Associate is a therapist who has not completed all the requirements for licensure. However, that does not mean they are not effective counselors. Experience is just one tool in a therapist’s toolkit, and arguably not the most important one.

A Trainee is someone who is still completing their master's degree in counseling.

We do not accept any form of medical insurance, however, you may have options for reimbursing your expenses through your insurance provider or employee benefit plan. Our therapists will provide a receipt (also called a superbill) for 2-4 sessions at a time. If your plan allows, you can submit the bill to your insurance for reimbursement, less the pre-determined co-pay. Please see Your First Appointment to find out what questions to ask your provider.

We accept cash, check, or credit card payments.

If you need to cancel or reschedule an appointment, you can do so by emailing your therapist or leaving them a message.

Consider your first session as a learning experience. You are learning about your therapist and your therapist is learning about you. You may bring in questions and read your therapist's bio online. Your first session does not obligate you to more sessions.

Your session may take many forms but will typically involve the following:

  • Introductions
  • Discussion of Journeys Counseling Philosophy
  • Discussion of confidentiality, procedures, and your rights as a client
  • Discussion about why you are coming to therapy

If you feel you are in a life threatening situation, call 911 immediately.

If you, or someone you know, is considering taking their life:
Suicide Prevention Lifeline
1-800-273-TALK (8255)
Free and confidential support for people in distress, 24/7

Additonal Resources:
National Helpline
1-800-662-HELP (4357)
Treatment referral and information, 24/7

Disaster Distress Helpline
1-800-985-5990
Immediate crisis counseling related to disasters, 24/7

Employment

Journeys Counseling has two purposes. The first is to train and mentor quality therapists to serve the larger community whether with Journeys or another organization. The second is to provide quality professional counseling to the community. If you are interested in working with the community, organizations and local churches to provide professional counseling, contact Kristi Starkey at kstarkey@journeyscounseling.com.